Bowleys Fine Shoes Richmond

3 Reviews
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updated on 18/02/2020

Opening Times

Hours may differ
09:00 – 18:00
11:00 – 17:00
09:30 – 18:00
09:30 – 18:00
09:30 – 18:00
09:30 – 18:00
09:30 – 18:00
Closes in  4 h 5 min.
4 h 5 min

Bank Holidays 11:00-17:00


Johnsons Shoes Co, is the leading independent branded shoe retailer in the south of England, offering its customers a wide selection of men’s, ladies and children’s shoes and accessories through its 13 outlets, trading under the Johnsons Shoes and Bowleys fascias.

Shoe Shops, Men's Shoes, Women's Shoes, Ladies Shoes, Children's Shoes
Womens Shoes , Mens shoes , Childrens shoes
Bowleys Fine Shoes Richmond is listed in the following categories:


, 04/01/2019

After reading the receipt regarding exchanges and returns on sale items I was very concerned that my Christmas gift of new shoes (wrong size and colour!) were going to remain in the box. However, the new manager Tom exchanged my shoes and processed a credit note for the difference in price with no quibbles. No complaints about their customer service from this happy customer who will continue to support one of the remaining independent stores on our local high street. Thanks Tom!

, more than 2 years ago

I completely agree with the earlier reviewer regarding returns. I would never buy shoes from this store because of their complete inflexibility regarding returns or exchange. There are probably no shops now who have this policy. It is their loss because we the customers are almost always right and we have the "money" and there are countless stores only too happy to give good seervice.

, more than 2 years ago

I tried to exchange or get a refund on a pair of unworn, one week old shoes, to be told categorically that Bowley would do neither, as they were not in the original box. I did not take the box at the point of purchase, nor was I told that if I required a refund or an exchange that this would be the case. I had the receipt and the shoes were in perfect condition. Very disappointed with the attitude of the manager and I will never purchase from Bowleys or Johnson again.


Bowleys Fine Shoes Richmond

2.36 from 5


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