Lock Road Surgery, Richmond

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updated on 19/06/2020

Opening Times

Hours may differ
08:30 – 18:30
08:30 – 18:30
08:30 – 18:30
08:30 – 18:30
08:30 – 18:00
09:00 – 12:00
Opens in  22 h 39 min.
22 h 39 min


YOUR RIGHTS ? To receive general medical care from a GP on the basis of a clinical need and regardless of ability to pay. ? To change your doctor if you want, quickly and easily. ? To receive emergency medical care. ? To be treated under the NHS by a GP if you are away from home. ? To be treated by another GP in the practice if your own is not available. ? To request a health check if you haven't seen a GP in more than three years. ? To be offered a yearly health check if you are over 75, carried out at the surgery or at home. ? To have appropriate medicines and appliances prescribed when necessary.
? To be referred to a consultant or specialist when your GP thinks necessary and be referred for a second opinion if you and your doctor agree it is desirable. ? To be assured of confidentiality in all contacts with your GP and practice staff. ? To receive, free of charge, certificates for statutory sick pay for illness lasting more than six days and other statutory certificates where appropriate. ? To have clearly explained the diagnosis, proposed treatment, major risks and any alternatives. ? To receive a home visit at any time if your doctor feels it is necessary. ? To have access to your health records held on computer or hand written, subject to any limitations in law. ? To receive an up-to-date information booklet.
? To choose whether or not to take part in medical research and medical student training. ? Where appropriate, to receive invitations for cervical screening. ? To receive appropriate childhood vaccinations and immunisations. ? To receive an invitation for free breast screening if you are a woman aged between 50 and 64 years old. ? To receive advice about health, diet, exercise, smoking, alcohol, drugs and solvent abuse. ? To have a complaint about any NHS service investigated and to receive a full and prompt written reply from the Chief Executive of the relevant Health Authority. ? To see any medical report written about you for the purposes of insurance

repeat prescriptions, influenza vaccination, Medical Services, Minor Surgery, Influenza Vaccinations, Cervical Cytology, Family Planning
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Lock Road Surgery

3.6 from 5


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